Lines of actionKey facts Activities Key factsEducation and training Courses and postgraduate programmes for patients, family members, patient associations and health professionals. Postgraduate Degree in Patient Advocacy Course on Clinical Management in Mental Health Research Design and implementation of qualitative and quantitative research projects; creation of assessment indicators and scales. Knowledge transfer Workshops, conferences, seminars, expert fora with patients, family members and health professionals. Coaching From the point of view of patients and their family members for health organisations.