Universitat Internacional de Catalunya - Barcelona

Enterprise Information System

• code 10771
• course 3
• term
• type op
• credits 3

Main language of instruction: Spanish

Head instructor

Office hours

Monday, from 10AM to 11AM

Current Information Systems (IS) are completely embedded in the structure of organizations. Moreover, some current (and large) organizations it would be inconceivable without the system, for example amazon.com. A logistics company defined from the beginning, considering internet and their potential. But further inquiry leads to the conclusion that IS these exemplary organizations apply, no longer an accurate reflection of business processes and how industrialization is fully exploited by the SI. In this course we will see how the IF should be aligned to meet all operational processes, as prevails in the company, and get to take full advantage of them. And how these organizations also exploit the unstructured SI, which come from conversations outside the SI internal, namely social networks.

Basic computer knowledge and organizational structure of a company

Concept of information system (IS): definition and types.
Concept of IS and alignment to business processes.
Concept of IS as a strategic tool and information as an organizational resource

• 29 - To know what an information system is and its typology.
• 30 - To be familiar with information systems models: relational databases and mis, dss, eis, crm, scm, bi, km, erp, bpms models.
• 33 - To be able to search for, interpret and convey information.
• 41 - To be able to descriptively summarise information.
• 48 - To be able to identify the information needs in order to manage the main departments within organisations.
• 49 - To determine the main functions associated with information systems and their specific underlying functional needs, and vice versa.
• 52 - To develop interpersonal skills and the ability to work as part of a team.
• 53 - To acquire the skills necessary to learn autonomously.
• 54 - To be able to express one’s ideas and formulate arguments in a logical and coherent way, both verbally and in writing.
• 59 - To skilfully use software and ICTs.
• 63 - To be able to analyse business related behaviour and decisions and evaluate them from an economic, social and ethical point of view.
• 66 - To be able to retrieve and manage information.

The student must be able to distinguish the relevance of the contribution of IS to business success. Plans to develop information systems at a high level and be able to understand in a negotiation that assessment criteria should be applied to prioritize the implementation of the deployment plan.

The implementation and deployment of information and communications technology, Information Systems as a whole, can not be separated from its purpouse to support the business processes and the acquiescence of the people who must use.

In this course we will try to see how the trinomial technology, processes and people is inseparable and only a careful interplay can help achieve business success. It is not an end but a means rather than differential.

Chapter 1 Introduction to the processes and information systems
      1. Algorithms = Data Structures + Programs
      1. Technology, processes and people
      1. The (Extended) Value Chain
      1. Information Systems
      1. World Wide Web

Chapter 2 Principal processes
      2. Operational
      2. Support
      2. Mobilization
      2. Strategic
      2. Overview

Chapter 3 Principal information systems
      3. PLM (Product Lifecycle Management)
      3. ERP (Enterprise Resource Planning)
      3. SCM (Supply Chain Management)
      3. CRM (Customer Relationship Management)

Chapter 4 Secondary Information Systems
      4. EIS/BI (Enterprise Information Systems / Business Intelligence)
      4. PPM (Program Project Management)

Chapter 5 Software market
      5. Data, model, presentation
      5. Databases
      5. BPM (Business Process Management)
      5. Visualization

Chapter 6 Hardware market
      6. Devices/Machines
      6. Computers/Communications

Chapter 7 People
      7. Change Management
      7. Outsourcing

a) 1st comment text: 10%

b) Review Cap Part 1: 10%

c) Develop a process map: 10%

d) Exercise of research: 10%

e) 3rd comment text: 20%

f) Final paper: 28%

g) Exhibition of the final paper: 10%

h) Class atendance: 2% (minimun 60%)

The evaluation criteria will include consideration of theoretical aspects of the course content and the practical application thereof, as well as communication skills.

Laudon, Kenneth; Laudon, Jane. "Management Information Systems". Ed. Person (14th)

Watson, Richard. "Information Systems". Ed. University of Georgia

Dürsteler, Juan Carlos. "Visualización de Información". Ed. Gestión-2000.com