Universitat Internacional de Catalunya - Barcelona

Formació Pràctica Rotatoria

• code 11846
• course 1
• term Semester 2
• type PR
• credits 7

Main language of instruction: Catalan

Other languages of instruction: English, Spanish

Head instructor

Dr. Juan María FERRER - jmferrer@uic.es

Office hours

Contact by email: Dr. Boi Ruiz boi.ruiz@uic.es

The student will go through different areas of management in selected hospitals, accredited and active agreements with the university.

Future managers should be able to translate knowledge into professional practice, providing initiative, innovation, motivation for change, ... actively involved in the different stages that influence the improvement of organizations, all necessary and responds to growing social demand for effectiveness and efficiency in health  

The student should have knowledge of theoretical and methodological module before starting the practice, but may start the placement center at the convenience of practices and in accordance with the student himself although he has not finished.  

The objective of this module is to achieve practical approach to the professional students and develop their own ways of doing it. To ensure that we achieve these goals, students will be assigned a tutor who will plan activities so as to ensure the attainment of skills that lead to professional formation. The guardian is appointed or assigned by the school management committee which made the practice.

During the practical period is intended to consolidate the theoretical knowledge acquired in the first module, ensuring that they have built and set the specific powers of each of the functional areas. It also promotes specialization and career guidance to some of the functional areas.

• G1 - Be forward planner, organizer and policy, developing capacities to work independently and multi-disciplinary, being agile in decision-making.
• G2 - Be able to express themselves in a professional context, multidisciplinary, both orally and in writing and with the correct terminology and concepts specific to the management environment in a national or international context, being able to read, understand and synthesize literature and specific literature .
• G3 - Be able to search for sources of information leading it to expand and update knowledge of their field.
• CB7 - Let students know who to apply their knowledge and ability to solve problems in new or unfamiliar, broader or multidisciplinary contexts related to their field of study
• CB8 - Students are able to integrate knowledge and handle complexity and formulate judgments based on information that was incomplete or limited, include reflecting on social and ethical responsibilities linked to the application of their knowledge and judgments
• CB9 - Students can communicate their conclusions what the knowledge and rationale underpinning these, do skilled and unskilled public in a clear and unambiguous
• E3 - Use properly in a real environment, economic management concepts in the context of public management and private health company, knowing the sources of health financing, payment systems and various health coverage.
• E4 - Have ability to apply in a real environment, the techniques of proper management of people, ensuring their full development, creating a climate conducive to the development and to achieve the expected performance.
• E5 - Be able to find reliable sources of information that allow to analyze and exploit it so that it facilitates decision-making at all levels of the organization (Clinical results, general services) and are the basis of management innovation as the ability to identify products and generate ideas that are transferred to society (patents, licenses, business creation, start-up or spin-off) in the centers in which management exercises.
• E6 - Be able to identify the portfolio of services and key healthcare processes of each organization and level of public and proposing actions to ensure coordination between different levels of care

Que el alumno:

-Sea capaz de aplicar los conocimientos adquiridos, llegando a actuar con autonomía y profesionalidad.

-Enriquezca e incluso amplíe los conocimientos teóricos recibidos, en un entorno real de gestión.

-Adquiriera una formación avanzada, especializada, multidisciplinar y profesional que aumente su maestría, favoreciendo su empleabilidad en el futuro.

-Actúe con iniciativa y se integre en un entorno laboral competente.

1. MANAGEMENT OF INFORMATION SYSTEMS AND MANAGEMENT CONTROL

2. MANAGEMENT AND PATIENT CARE

The student will rotate through the maximum functional areas of the center, related to the Assistive management area, namely:

GENERAL ORGANIZATION:

Knowing the overall organization and operation of:

Organizational structure and general operation of the

Clinical and diagnostic support services

Functional areas: surgical unit, emergency and ambulatory activity

Nursing care

Teaching and Research

Multidisciplinary teamwork

CLINICAL MANAGEMENT:

Understand the main processes and clinical management tools:

Clinical guidelines in primary care

Clinical guidelines in hospitals

Clinical guidelines in geriatric care and dependency

Encoding activity (MDS)

Pharmaceutical guide

Protocols for the prevention of infection

Operation of the Committees of care and clinical sessions

Informed Consent Procedure

MANAGEMENT OF PATIENTS:

Understand the main processes and criteria:

Patient admission process

Demand Management

Continuity of care management

How to manage the rights and duties of patients

Collection and monitoring of Advance Directives

Circuit addressing and resolving complaints and

Results of satisfaction surveys

QUALITY MANAGEMENT:

Knowing how the organization prepares and works to improve quality:

Accreditation standards for the quality of the Department of Health

Quality Plan

How to evaluate the quality of medical records

Draft patient safety in the hospital system involving the collection of adverse events

The student will rotate through the maximum functional areas of the center, related to the Assistive management area, namely:

3. AREA MANAGEMENT AND ADMINISTRATION

 ECONOMIC AREA - FINANCIAL

Have a basic knowledge of the following processes:

Strategic Plan

Interpretation of contracts

Management of billing systems

Cash management and payments

Development and budget monitoring

Accounting process

Suppliers selection and evaluation

GENERAL SERVICES

 Know the basic operation and main indicators of the areas of:

Hospitality: food, cleaning and laundry

Maintenance: General, preventive, medical imaging

Infrastructure and constructions

Procurement and supplies

Plan for Building and Facilities Management

Environmental Policy and Management

The student will rotate through the maximum functional areas of the center, related to the Assistive management area, namely:

4. HUMAN RESOURCES MANAGEMENT 

Understand the key processes of human resources management:

Planning and selection

Job description and competency

Establishment of training plan

MBO (Management per objectius): instruments

Performance Evaluation

Working environment measurement and analysis work. Occupational hazards

AP: Attendance at practices

The student observes and recognizes the knowledge and skills acquired in the theoretical module. Seen in practice, applying what they have learned and see among others the following aspects: focusing on problems, discussion and group work, proposed resolution, discussion of proposals, prioritization, decision making, results actions...

AAP: self-learning activities

These activities are designed for students to solve problems by itself, with the help of the tutor, the material has to be facilitating or module that provides theoretical, and the information he acquired during practice. Do not forget the consultation document libraries or practices related to performing.

TTP: Tutoring PRACTICE

For each rotation, students will be assigned a tutor (which may be unique or different for each rotation) that will be making the monitoring and supervision of the student through a personal relationship for support and practice. Initially, this action is very targeted and as practice progresses, the student must be more autonomous, integration and showing initiative, taking to the tutor as a reference only.

FB: Feed-back:

The mentor should not only make the supervisor and front passenger, but must give the student feedback whenever deemed appropriate, to guide, redirect or push the student to take initiative and provide input, vision or knowledge.

The student will be assigned a mentor in the center to conduct practices.

1. After the rotation, the placement tutor will mark the knowledge, skills and competencies specifically worked in the check-list that will be provided.

2. He will complete a report evaluating the following:

-Attitudes

-Skills

-Knowledge

-Other aspects to note.

3. The student must perform a self-assessment report reflects:

-Knowledge and skills which have developed during practice, linking the various areas he has worked in Module I of theoretical and methodological.

-The new knowledge gained during the internship.

-Other Considerations

The committee will evaluate the reports determine fitness. If necessary the student will be oriented in relation to their potential and capabilities.

The rating system is simply practical module:

A: Competent

N: Not competent.