Relations in Therapeutic Aid

  • code 09325
  • course 4
  • term Semester 1
  • type op
  • credits 3

Main language of instruction: Catalan

 Sem.1  MO 12:00 14:00 
 Sem.1  WE 10:00 12:00 

Teaching staff

Head instructor

Lda. Susana SÁNCHEZ -

Office hours

Make an appointment.


Exercising our profession, Nursing, is not only data collection, care planning and implementation of interventions, but also is crucial to the focus on a helping relationship with patients, relatives and even with classmates . A helping relationship is needed to create a favorable atmosphere of emotional expression. This makes it easier to provide information and to offer the necessary conditions for the progress of the patient and to solve the problems that she or he faces. It is essential to establish an atmosphere of trust, acceptance, respect and understanding. This relationship raises the patients' ability to care for themselves. A helping relationship is based on self-knowledge, developing communication strategies and integrating certain skills that will be developed during the course. These skills will provide you with the ability to support the patient and their families in the face of health troubles, proximity to death, and other possible situations that cause anxiety, uncertainty, sadness and other emotional disturbances.

Pre-course requirements

  • Not required


  1. Highlighting the importance of the nurse - patient - family relationship.
  2. Training in managing our own emotional reactions and those that arise in the relationship with patients, family and coworkers.
  3. Developing strategies for self-knowledge.
  4. Providing action strategies: skills, attitudes and aptitudes to establish a helping relationship.
  5. Getting to know verbal and nonverbal ways of communication to establish a proper relationship.
  6. Helping nursing professionals to understand and differentiate normal and pathological grief processes, so they can support people who suffer a loss.
  7. Learning how to relate to people who are suffering, helping to provide maximum comfort, supporting the patient and family and lessen their discomfort  


  • 18. E - Ability to lead nursing care in any area of professional practice.
  • 19. B - Ability to make decisions based on critical thinking and reflective practice.
  • 23. B - Ability to analyze and synthesize.
  • 25. E - Knowledge of the field of study
  • 7. B - Understand people without prejudice, considering their physical, psychological and social aspects, as autonomous and independent individuals, ensuring respect for their opinions, beliefs and values, ensuring their right to privacy through confidentiality and professional secrecy.
  • 11. E - Establish effective communication with patients, families, social groups and partners and promote health education.



  • 1.1 Helped person, kind of relationship and helping person.
  • 1.2 Nursing and its characteristics. Objective. Knowledge, skills and attitudes. Limits of intervention. Objectives of the helping relationship. Processes of the relationship: person-problem-context. Phases of the helping relationship. Tasks of each stage of the relationship.
  •        1.3 Knowledge required for the helping relationship. Knowledge about the role of a relationship. Use of personal resources.


  • 2.1 Verbal communication: -Techniques: repetition, rephrasing, elucidation, synthesis, questions, feedback, etc.-Attitudes: empathic understanding, respect, authenticity, specificity, immediacy, confrontation.
  • 2.2 Non verbal Communication: Effects of the environment. Personal space. Physical appearance. Movements and postures. Kinesics. Facial expressions and visual behaviour. Development of non-verbal skills.


  • 3.1 Psychological responses to stressful situations. Anxiety and mechanisms to overcome it. How to intervene in emotional reactions.


  • 4.1 Mourning. Attachment, loss and grief scars. Normal and abnormal reactions in mourning.

Teaching and learning activities

Each lesson will last 2 hours. The theoretical content of the subject and practical exercises will be combined during classes. The exercises will consist of 'role-playing' activities, critical analysis of audiovisual exercises and discussions related to the theoretical content of the programme.
The final assessment of the student will be done through a multiple-choice exam and a case resolution tests.

Evaluation systems and criteria

The evaluation will be continuous. Attendance and participation will be valued. There will be a final paper and a final exam. The final mark is calculated as follows:

  • The final exam will be worth 85% of the mark.
  • Class participation and attendance will be worth 15% of the mark.

Honors will not be awarded in the first resit.

Bibliography and resources

  • Cuidados de enfermería. Un proceso centrado en las necesidades de la persona. Riopelle L., Grondin L., Phaneuf M. Interamericana - McGraw-Hill. Madrid. 1993.
  • La relación de ayuda en cuidados de enfermería. Una perspectiva holística y humanista. Chalifour J. SG Editores S.A.
  • Enfermería como profesión. Filosofía, principios y objetivos. King M. Editorial Limusa.
  • La muerte íntima. Hennezel M. Plaza & Janes. Barcelona. 1996.
  • Psicología del comportamiento interpersonal. Argile M. Alianza Universidad.
  • Autoestima: investigación, teoría y práctica. MruK C. Desclée De Brouwer.
  • La asertividad: expresión de una sana autoestima. Castanyer O. Desclée De Brouwer. Bilbao. 1996.
  • El tratamiento del duelo: asesoramiento psicológico y terapia. Worden J. Paidós. Barcelona. 1997.
  • La comunicación no verbal. El cuerpo y el entorno. Knapp M. Paidós. Barcelona. 1995.
  • El apoyo emocional en hemofilia. Arranz P., Bayés R. Pentacrom. Madrid. 1996.
  • Técnicas de autocontrol emocional. Davis M., Robins E., McKay M. Martinez Roca.

Evaluation period

E: exam date | R: revision date | 1: first session | 2: second session:

  • E1 19/11/2012 10:00h
  • R1 10/12/2019 10:00h
  • E2 22/06/2020 08:00h
  • R2 02/07/2020 11:00h
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