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Our teaching and research team
AMAT LEFORT, Natalia

AMAT LEFORT, Natalia

Becària Predoctoral UIC
Faculty of Economic and Social Sciences
Department of Economy and Business Organization
Quality and Innovation for Service Excellence (QISE)

Contact

namat@uic.es
ORCID
  • Projects
    • Competitive
  • Publications
    • Articles
  • Subjects taught
  • Quality & Innovation for Service Excellence (QISE)
    PI: Mas-Machuca, M.; Marimon, Frederic; Amat, N.; Gil-Doménech, D.; Magomedova, N.; Manresa, A.; Occhiocupo, N.; Pierrakis, Y.; Tanganelli, D.; Vila-Brunet, N. Start date: 01/01/2023 End date: 31/12/2025
    Financing entity: AGAUR
  • International Journal of Consumer Studies, Fulfilled Expectations: Key to Customer Loyalty in Digital Home-Sharing Platforms
    Name: Marimon, Frederic; Amat, N.; Mas-Machuca, M. Role: Autor Publishing date: 2025
    Vol.: 49 No.: 3
    DOI: 10.1111/ijcs.70051 ISSN or title: 1470-6423
  • Journal of cleaner production, What Can We Learn from The ‘Wisdom Of Crowds’? Drivers of (Dis)Satisfaction In Shared Mobility Platforms: a Comparison of Free-Floating and Station-Based Models
    Name: Akhmedova, A.; Amat, N.; Barravecchia, F.; Mastrogiacomo, L. Role: Autor Publishing date: 2024
    Vol.: 486
    DOI: 10.1016/j.jclepro.2024.144449 ISSN or title: 0959-6526
  • Total Quality Management and Business Excellence, Exploring driver and user perspectives of service quality in sharing economy transport platforms
    Name: Amat, N.; Marimon, Frederic; Mas-Machuca, M. Role: Autor Publishing date: 2023
    Start page: 1315 End page: 1333 Vol.: 34 No.: 11
    DOI: 10.1080/14783363.2023.2169123 ISSN or title: 1478-3371
  • International Journal of Quality & Reliability Management, Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews
    Name: Amat, N.; Barravecchia, F.; Mastrogiacomo, L. Role: Autor Publishing date: 2022
    DOI: 10.1108/IJQRM-01-2022-0024 ISSN or title: 0265-671X
  • Journal of Quality Assurance in Hospitality and Tourism, Guest and Host Perspectives of Service Quality and Satisfaction in Digital Home-sharing Platforms
    Name: Amat, N.; Marimon, Frederic; Mas-Machuca, M. Role: Autor Publishing date: 2022
    DOI: 10.1080/1528008X.2022.2089945 ISSN or title: 1528-0098
  • Cirugía Española, Is there the same requirement to obtain the PhD degree in all the departments of surgery of the Spanish universities?
    Name: Serra-Aracil, X.; Armengol, M.; Morote Robles, J.; Espín-Basany, E.; Amat, N.; Serra-Gómez, Á.; Navarro-Soto, S. Role: Autor Publishing date: 2021
    Start page: 496 End page: 503 Vol.: 100 No.: 8
    DOI: 10.1016/j.ciresp.2021.04.006 ISSN or title: 0009-739X
  • Journal of cleaner production, Towards a new model to understand quality in collaborative consumption services
    Name: Amat, N.; Marimon, Frederic; Mas-Machuca, M. Role: Autor Publishing date: 2020
    Vol.: 266
    DOI: 10.1016/j.jclepro.2020.121855 ISSN or title: 0959-6526
Course 2021-2022 - Period: 01/09/2021 - 31/08/2022
  • Bachelor’s Degree
    Bachelor's Degree in Business Administration
    • - Accounting 2
Course 2020-2021 - Period: 01/09/2020 - 31/08/2021
  • Bachelor’s Degree
    Bachelor's Degree in Business Administration
    • - Accounting 2
    • - Final Degree Project
Course 2019-2020 - Period: 01/09/2019 - 31/08/2020
  • Bachelor’s Degree
    Bachelor's Degree in Business Administration
    • - Accounting 2
    • - Final Degree Project
Course 2018-2019 - Period: 01/09/2018 - 31/08/2019
  • Bachelor’s Degree
    Bachelor's Degree in Business Administration
    • - Accounting 3

Projects

Competitive

  • Quality & Innovation for Service Excellence (QISE)
    PI: Mas-Machuca, M.; Marimon, Frederic; Amat, N.; Gil-Doménech, D.; Magomedova, N.; Manresa, A.; Occhiocupo, N.; Pierrakis, Y.; Tanganelli, D.; Vila-Brunet, N. Start date: 01/01/2023 End date: 31/12/2025
    Financing entity: AGAUR

Publications

Articles

  • International Journal of Consumer Studies, Fulfilled Expectations: Key to Customer Loyalty in Digital Home-Sharing Platforms
    Name: Marimon, Frederic; Amat, N.; Mas-Machuca, M. Role: Autor Publishing date: 2025
    Vol.: 49 No.: 3
    DOI: 10.1111/ijcs.70051 ISSN or title: 1470-6423
  • Journal of cleaner production, What Can We Learn from The ‘Wisdom Of Crowds’? Drivers of (Dis)Satisfaction In Shared Mobility Platforms: a Comparison of Free-Floating and Station-Based Models
    Name: Akhmedova, A.; Amat, N.; Barravecchia, F.; Mastrogiacomo, L. Role: Autor Publishing date: 2024
    Vol.: 486
    DOI: 10.1016/j.jclepro.2024.144449 ISSN or title: 0959-6526
  • Total Quality Management and Business Excellence, Exploring driver and user perspectives of service quality in sharing economy transport platforms
    Name: Amat, N.; Marimon, Frederic; Mas-Machuca, M. Role: Autor Publishing date: 2023
    Start page: 1315 End page: 1333 Vol.: 34 No.: 11
    DOI: 10.1080/14783363.2023.2169123 ISSN or title: 1478-3371
  • International Journal of Quality & Reliability Management, Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews
    Name: Amat, N.; Barravecchia, F.; Mastrogiacomo, L. Role: Autor Publishing date: 2022
    DOI: 10.1108/IJQRM-01-2022-0024 ISSN or title: 0265-671X
  • Journal of Quality Assurance in Hospitality and Tourism, Guest and Host Perspectives of Service Quality and Satisfaction in Digital Home-sharing Platforms
    Name: Amat, N.; Marimon, Frederic; Mas-Machuca, M. Role: Autor Publishing date: 2022
    DOI: 10.1080/1528008X.2022.2089945 ISSN or title: 1528-0098
  • Cirugía Española, Is there the same requirement to obtain the PhD degree in all the departments of surgery of the Spanish universities?
    Name: Serra-Aracil, X.; Armengol, M.; Morote Robles, J.; Espín-Basany, E.; Amat, N.; Serra-Gómez, Á.; Navarro-Soto, S. Role: Autor Publishing date: 2021
    Start page: 496 End page: 503 Vol.: 100 No.: 8
    DOI: 10.1016/j.ciresp.2021.04.006 ISSN or title: 0009-739X
  • Journal of cleaner production, Towards a new model to understand quality in collaborative consumption services
    Name: Amat, N.; Marimon, Frederic; Mas-Machuca, M. Role: Autor Publishing date: 2020
    Vol.: 266
    DOI: 10.1016/j.jclepro.2020.121855 ISSN or title: 0959-6526
Course 2021-2022 - Period: 01/09/2021 - 31/08/2022
  • Bachelor’s Degree
    Bachelor's Degree in Business Administration
    • - Accounting 2
Course 2020-2021 - Period: 01/09/2020 - 31/08/2021
  • Bachelor’s Degree
    Bachelor's Degree in Business Administration
    • - Accounting 2
    • - Final Degree Project
Course 2019-2020 - Period: 01/09/2019 - 31/08/2020
  • Bachelor’s Degree
    Bachelor's Degree in Business Administration
    • - Accounting 2
    • - Final Degree Project
Course 2018-2019 - Period: 01/09/2018 - 31/08/2019
  • Bachelor’s Degree
    Bachelor's Degree in Business Administration
    • - Accounting 3